Still have a question?
If you can’t find an answer in any of our Frequently Asked Questions, simply fill out our contact form, or just shoot us a quick email.
Contact usIf you believe a review on RateMyStation violates our Community Guidelines or Terms and Conditions, you can report it for review.
Our moderation team carefully evaluates every reported review. While submitting a report does not guarantee that a review will be removed, it does ensure the content is looked over to determine whether it violates our platform policies.
How to Report a Review
Reporting a review only takes a few seconds.
Step 1. Navigate to the review you want to report.
Step 2. Click the “Report” flag icon located beneath the review.
Once submitted, our moderation team will investigate the review and determine whether any action is necessary.
What Types of Reviews Should Be Reported?
You should report a review if you believe it includes content that violates our Community Guidelines or Terms and Conditions.
Examples may include:
• Harassment or abusive language
• Hate speech or discriminatory remarks
• Personal attacks
• Spam or duplicate reviews
• Personally identifying information
• Content that appears to violate our published policies
Not every negative review violates our guidelines. Honest opinions and firsthand workplace experiences are generally permitted, provided they comply with our Community Guidelines.
What Happens After I Submit a Report?
Every report is reviewed individually.
Our moderation team evaluates the reported content using our Community Guidelines and Terms and Conditions before determining whether the review should remain published, be modified, or be removed.
Because each situation is different, review times may vary depending on the complexity of the report.
Will I Be Notified of the Decision?
Depending on the circumstances, our team may contact you if additional information is needed to evaluate your report.
While we carefully review every report, we may not be able to provide detailed updates on every moderation decision.
Need Additional Help?
If you have questions about a review, or believe additional information would help us evaluate your report, please contact the RateMyStation support team.
Providing a link to the review, and a detailed explanation of your concern, helps us investigate your report more efficiently.